HOME / FAQ F.A.Q. WHERE CAN I LOCATE MY MODEL AND SERIAL NUMBER?MY BARBECUE IS NOT HEATING ABOVE 200°. HOW DO I SOLVE THIS?WHAT IS PEELING FROM THE INSIDE OF MY LID?I HAVE JUST RECEIVED MY REPLACEMENT PARTS. WHO IS GOING TO INSTALL THEM?MY IGNITOR IS NOT WORKING. WHAT SHOULD I DO?HOW DO I LOOK AFTER MY CAST IRON COOKING GRIDS?SEASONING YOUR CAST IRON GRIDS