HOME / FAQ F.A.Q. Replacing your Pellet ControllerClearing a Jammed Auger on Your Pellet GrillReplacing the Burn Pot and Hot Rod on your Pellet GrillWHERE CAN I LOCATE MY MODEL AND SERIAL NUMBER?MY BARBECUE IS NOT HEATING ABOVE 200°. HOW DO I SOLVE THIS?WHAT IS PEELING FROM THE INSIDE OF MY LID?I HAVE JUST RECEIVED MY REPLACEMENT PARTS. WHO IS GOING TO INSTALL THEM?MY IGNITOR IS NOT WORKING. WHAT SHOULD I DO?HOW DO I LOOK AFTER MY CAST IRON COOKING GRIDS?SEASONING YOUR CAST IRON GRIDSCLEANING THE EXTERIOR OF YOUR GRILLHOW TO CLEAN THE INTERIOR OF YOUR GAS GRILL