We are here to serve you.
Our Customer Care centre continues to operate. We are working hard to provide you the service, the support, and the grilling advice you have come to expect.
To ensure the health and safety of our team, we are evolving our practices in accordance to the guidance provided by government officials and public health professionals. In order to maximize resources and reduce call wait times, we encourage you to connect with us by either online chat on our website www.broilkingbbq.com or email at [email protected].
Thank You and Happy Grilling
Email: [email protected]
Our customer service department strives to be the best in the industry. Through ongoing training, our customer service specialists develop exceptional product knowledge to answer questions quickly, accurately, and serve you, our customer, more efficiently.
Customer service is available Monday – Friday, 8:30 am – 4:45pm (EST)
585 Kumpf Drive
Waterloo, Ontario, Canada