BroilKing

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COVID-19 UPDATE

We are here to serve you.

Our Customer Care centre continues to operate. We are working hard to provide you the service, the support, and the grilling advice you have come to expect.

To ensure the health and safety of our team, we are evolving our practices in accordance to the guidance provided by government officials and public health professionals. In order to maximize resources and reduce call wait times, we encourage you to connect with us by either online chat on our website www.broilkingbbq.com or email at info@omcbbq.com.

Thank You and Happy Grilling

CONTACT US.

NORTH AMERICA CUSTOMER SERVICE:

Email: info@omcbbq.com

Our customer service department strives to be the best in the industry. Through ongoing training, our customer service specialists develop exceptional product knowledge to answer questions quickly, accurately, and serve you, our customer, more efficiently.

ONLINE:

Place warranty claim with our warranty form.

Send our customer service team an email.

Register your grill online.

Find your product manuals.

BY PHONE:

1-800-265-2150

Monday – Friday, 8:30am – 8:00pm (EST)
Saturday, 8:30am – 4:45pm

BY MAIL:

585 Kumpf Drive
Waterloo, Ontario, Canada
N2V 1K3

MEDIA CONTACTS:

For media inquires or to request photos, videos and press materials please contact:
Tara Parsons
Onward Manufacturing Company
800-245-5138
pressroom@omcbbq.com