Email: info@omcbbq.com
Our customer service department strives to be the best in the industry. Through ongoing training, our customer service specialists develop exceptional product knowledge to answer questions quickly, accurately, and serve you, our customer, more efficiently.
For non-consumer inquiries please visit our corporate contact page.
April – July:
Monday – Friday 8:30 AM – 8:00 PM (EDT)
Starting May 27th, 2023 our Saturday hours will be 8:30 AM – 4:45 PM (EDT)
August – March:
Monday – Friday 8:30 AM – 4:45 PM (EDT)
Our customer service team observes Canadian statutory holidays throughout the summer.
585 Kumpf Drive
Waterloo, Ontario, Canada
N2V 1K3
If you would like to enquire about becoming a Broil King dealer, contact us.
For media inquires or to request photos, videos and press materials please contact:
Onward Manufacturing Company
+1-800-245-5138
pressroom@omcbbq.com
