2021 BROIL KING BARBECUE GRILL WARRANTY
The following warranty applies to 2021 Broil King models and is effective from date of purchase and is limited to the repair or replacement of parts at no charge which prove to be defective under normal domestic use. This warranty is extended only to the original purchaser as indicated on the warranty registration and applies only to products sold at retail and only when used exclusively by the purchaser in country where purchased. For more information or for warranty details on older models, please consult your OMC owner’s manual. You can download a copy of your manual here.
Imperial, Regal Baron | Crown, Signet, Monarch | Sovereign | Gem | Porta-Chef | Keg | Smoke, Regal Pellet, Crown Pellet | |
Stainless Steel/Porcelain Steel Lid Components | Lifetime | Lifetime | Lifetime | 10 Years | 10 Years | ||
Cast Aluminum Cookbox / Components | Lifetime | Lifetime | Lifetime | 10 Years | 10 Years | ||
Stainless Steel Cookbox | Lifetime | Lifetime | |||||
Steel Cookbox | 10 Years | 5 Years | |||||
Cast Stainless / Stainless Steel Grids | 15 Years | 5 Years | 5 Years | 5 Years | |||
Cast Iron Grids | 2 Years | 2 Years | 2 Years | 2 Years | 3 Years | ||
Stainless Steel Flav-R-Wave | 15 Years | 3 Years | 5 Years | 2 Years | 2 Years | ||
Dual-Tube Burners | 15 Years | 10 Years | 10 Years | ||||
Stainless Steel Main Burners | 5 Years | 5 Years | 5 Years | ||||
Side Burner | 15 Years | 2 Years | 2 Years | 2 Years | |||
Rear Burner | 15 Years | 10 Years | 10 Years | ||||
Infrared Side Burner (excluding screen) | 15 Years | ||||||
Stainless Steel Components | 15 Years | 5 Years | 5 Years | ||||
Remaining Parts & Paint | 15 Years | 2 Years | 2 Years | 2 Years | 2 Years | 2 Years | 3 Years |
The 2021 warranty information (above) applies to barbecues purchased in 2021 and after.
The 2020 warranty policy applies to grills purchased in the 2020 season.
The 2019 warranty policy applies to grills purchased in the 2019 season.
The 2018 warranty policy applies to grills purchased between 2015 and 2018.
For the warranty policy on older grills, please consult your owner’s manual or contact our customer service team.
Click here to find a barbecue Owner’s Manual for further details
WHAT IS NOT COVERED
WARRANTY CLAIMS
TO SUBMIT A CLAIM
ONLINE:
Place warranty claim with our warranty form. | Send our customer service team an email.
BY PHONE:
1-800-265-2150
April 1st to August 31st – Monday – Friday 8:30 am – 8:00pm; Saturday & Holidays 8:30am – 4:45pm (EST) September 1st to March 31st – Monday – Friday 8:30 am – 4:45pm (EST)
BY MAIL:
585 Kumpf Drive
Waterloo, Ontario, Canada
N2V 1K3
NON AMERICAN/CANADIAN RESIDENTS
The above warranty is administered by the OMC distributor in your country. Click here to find the distributor in your country.